Saturday, April 27, 2013

And Dell surprises again…

They have dispatched a replacement unit. A U3011 again! Despite knowing that I had originally ordered the U2711. No matter how much I dislike Dell India, it is hard to dislike @dellcares team on Twitter.

Friday, April 19, 2013

Dell U3011 Visual Nuisance

It is pretty hard to showcase the severity of these visual issues through photos. Tried several times in all kind of lighting conditions but it is just hard to showcase how bad these look on a white background. Anyhow, this is how it is. 

This is a Dell U3011 that was delivered to me as a replacement for a problematic Dell U2711. Dell delivered me a more expensive model after several replacement units of model I purchased continued to showcase the same problems. 

This monitor is still under warranty. The question I ask is this… Is this an issue serious enough to warrant another replacement? Or would this be considered wear and tear? From what I see, there is no physical damage on the panel. These issues have happened to previous units of Dell displays I have owned and were replaced by the company.